Business
Certificate IV in Business
Course Length: 14 or 26 weeks
This qualification is aimed at people wishing to expand on their Certificate III qualifications, small business managers or advance to middle management positions. This course is ideally suited to people who wish to gain knowledge and theory in some depth, across a range of business areas. Students will be required to complete units from the common business units and their choice of other units from International Trade, Marketing, Front-line Management and Business Management.
Entry Requirement
The pre-requisite for entering this course is either the satisfactory completion of Year 12 English or an IELTS score of 5.5 (or equivalent).
Career and study pathway
Students who successfully complete this course may find employment in middle management positions, as a business owner/manager or continue on to further business study such as Diploma of Business or university degree programs.
Units of Competency
This qualification requires students to complete 10 units of competency. It allows for a minimum of 4 units to be chosen from the common business units listed below, then a further 6 units may be chosen from any of the fields listed below (including common business units). Students who have already completed any Certificate IV level Business units or other appropriate units elsewhere may have them credited towards the Certificate IV in Business via the Mutual Recognition process. (More information on appropriate units that may be credited towards this qualification is available upon request)
The units of competency that will be offered have been listed below grouped by field:
Common Business
BSBCMN402A Develop work priorities
BSBCMN403A Establish business networks
BSBCMN404A Develop teams and individuals
BSBCMN405A Analyse and present research information
BSBCMN406A Maintain business technology
BSBCMN407A Coordinate business resources
BSBCMN408A Report on financial activity
BSBCMN409A Promote products and services
BSBCMN410A Coordinate implementation of customer service strategies
BSBCMN411A Monitor a safe workplace
BSBCMN412A Promote innovation and change
BSBCMN413A Implement and monitor environmental policies
BSBCMN414A Undertake marketing activities
BSBCMN415A Manage first aid policy
BSBCMN416A Identify risk and apply risk management processes
BSBCMN417A Coordinate customer service activities
BSBCMN418A Address customer needs
BSBCMN419A Manage projects
BSBCMN420A Write complex documents
BSBFLM412A Promote team effectiveness
BSBCMN421A Assist with compliance with OHS and other relevant laws
International Trade
BSBINT401A Research international business opportunities
BSBINT402A Market goods and services internationally
BSBINT403A Research international markets
BSBINT404A Implement international client relationship strategies
BSBINT405A Apply knowledge of import and export international conventions, laws and finance
BSBINT406A Promote compliance with legislation
BSBINT407A Prepare business advice on export Free on Board Value
BSBINT408A Prepare business advice on the taxes and duties for international trade transactions
BSBINT409A Plan for international trade
Marketing
BSBMKG401A Profile the market
BSBMKG402A Analyse consumer behaviour for specific markets
BSBMKG403A Analyse market data
BSBMKG404A Forecast market and business needs
BSBMKG405A Implement and monitor marketing activities
BSBMKG406A Build client relationships
BSBMKG407A Make a presentation
BSBMKG408A Conduct market research
Front Line Management
BSBFLM403A Manage effective workplace relationships
BSBFLM403B Implement effective workplace relationships
BSBFLM405A Implement operational plan
BSBFLM406B Implement workplace information system
BSBFLM409B Implement continuous improvement
Small Business Management
BSBSBM401A Establish business and legal requirements
BSBSBM402A Undertake financial planning
BSBSBM403A Promote the business
BSBSBM404A Undertake business planning
BSBSBM405A Monitor and manage business operations
BSBSBM406A Manage finances
BSBSBM407A Manage a small team
Program Structure
All units of competency are to be taught separately due to the wide range of possible combinations available. This allows for students to choose units which do not overlap with other units they have chosen, or have already completed.
The duration of this course will only be offered as 6 months.
Diploma of Business
Course Length: 26 weeks
This course is ideal for those wishing to enter the middle to upper echelons of business, or those wishing to expand on their previous Certificate IV in Business qualification. Students will gain a substantial depth of understanding across a broad range of business areas. We offer specialties in Front-line Management, Strategic Management, International Trade, and Marketing.
Entry Requirement
The pre-requisite for entering this course is either the satisfactory completion of Year 12 English or an IELTS score of 5.5 (or equivalent).
Career and study pathway
Upon successful completion of this course students may gain employment in middle or upper management, may go on to study the Advanced Diploma of Business, or use this qualification to gain credit for a the first year of university degrees in business, economics, international business, accounting and more.
Units of Competency
Students must complete all 8 units of competency, 7 of which must be at a Diploma level. Students may choose units from the list below, or choose to have any eligible units which they have already successfully completed credited towards this qualification. More information on appropriate units that may be credited towards this qualification is available upon request)
The units of competency that will be offered have been listed below grouped by field:
International Trade
BSBINT501A Profile international markets
BSBINT502A Analyse consumer behaviour for specific international markets
BSBINT503A Analyse data from international markets
BSBINT504A Forecast international market and business needs
BSBINT505A Build international client relationships
BSBINT506A Build international business networks
BSBINT507A Report on finances related to international business
BSBINT508A Promote products and services to international markets
Marketing
BSBMKG501A Evaluate marketing opportunities
BSBMKG502A Establish and adjust the marketing mix
BSBMKG503A Develop a marketing communications plan
BSBMKG504A Implement a marketing solution
BSBMKG505A Review marketing performance
BSBMKG506A Plan market research
Front Line Management
BSBFLM501B Manage personal work priorities and professional development
BSBFLM503B Manage effective workplace relationships
BSBFLM505B Manage operational plan
BSBFLM506B Manage workplace information systems
BSBFLM507B Manage quality customer service
BSBFLM509B Facilitate continuous improvement
BSBFLM510B Facilitate and capitalise on change and innovation
BSBFLM511B Develop a workplace learning environment
BSBFLM512A Ensure team effectiveness
BSBFLM513A Manage budgets and financial plans within the work team
BSBFLM514A Manage people
BSBMGT505A Ensure a safe workplace
Strategic Management
BSBMGT501A Market services and concepts to internal customers
BSBMGT502A Manage people performance
BSBMGT503A Prepare budgets and financial plans
BSBMGT504A Manage budgets and financial plans
BSBMGT505A Ensure a safe workplace
BSBMGT506A Recruit, select and induct staff
BSBMGT507A Manage environmental performance
BSBMGT508A Manage risk management system
BSBMGT509A Manage a knowledge management system
BSBMGT510A Determine needs of customer populations
BSBMGT511A Develop a business opportunity
BSBMGT512A Manage relationships in a family business
BSBMGT513A Plan for family business succession
BSBMGT514A Plan and manage growth in a family business
Program Structure
All units of competency are to be taught separately due to the wide range of possible combinations available. This allows for students to choose units which do not overlap with other units they have chosen, or have already completed.
Students may choose their own pace of study opting to study for 1 year or at a slightly slower pace for 1 ½ years.

